Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at


We're here to assure you that your credit card information is safe when you're ordering from Penny Lee Tn. Our website incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions.

We accept payment via Credit Card, Debit Card, PayPal, and Shop. 


We apologize for the inconvenience! If you received a damaged or defective item, wrong item, or are missing an item from your order, please contact us at and our team will help.

We accept returns within 30 days of the original purchase date for unworn, unused and undamaged items. All returned items  must arrive in the condition they were received along with the original tags and packaging.

IMPORTANT: Please do not send your purchase back to our warehouse before contacting us. Contact Us to begin this process. 


We ship worldwide. 

Note: Due to the cost of return for International shipping, we do not accept returns on international orders. If your order arrived damaged or defective, please contact us

Processing time Is  1-3 business days from when you place your order. Once shipped, the time to receive your item worldwide is 5-10 days.